Shipping Details

At Halcyonie, we strive to deliver your orders as quickly and reliably as possible. Please read the information below for details on our shipping policy.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates & Delivery Times

Shipping Method	Estimated Delivery	Cost
Standard Shipping	7–14 business days	Calculated at checkout
Express Shipping	3–7 business days	Calculated at checkout
Free Shipping	7–14 business days	On qualifying orders

International Shipping

We ship worldwide! Please note that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping cost.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can use this to track your package through our shipping carrier's website. Please allow up to 48 hours for the tracking information to update.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at support@Halcyonie.store with your order number and photos (if applicable). We will work with you to resolve the issue as quickly as possible.

Incorrect Shipping Address

Please ensure your shipping address is correct at the time of ordering. Halcyonie is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@Halcyonie.store and we will do our best to correct it before shipment.

Contact Us

For any shipping-related inquiries, please reach out to us at support@Halcyonie.store. Our team is happy to assist you!